Shipping policy

At DSignsBySandy, we're committed to getting your order to you as quickly and smoothly as possible. Please review our shipping details below.

Processing Times

  • Digital Products: Delivered instantly after purchase via download link
  • Custom & Personalized Items (e.g., photo magnets, invitations):  Processing time is typically 1-3 business days depending on the complexity of your order.  Larger orders may take up to 3-5 business days.

Please note: Processing time does not include shipping time.

Shipping Rates & Delivery Estimates:

  • Standard Shipping (U.S.): 3-7 business days
  • Expedited Shipping: 1-3 business days (if available)

Delivery times may vary due to carrier delays, holidays, or unforeseen circumstances.

Shipping Carriers

We primarily ship through trusted carriers such as:

  • USPS
  • UPS
  • FedEx

Tracking information will be provided once your order has shipped.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout.

DSignsBySandy is not responsible for orders to incorrect address provided by customer.

Lost or Delayed Packages

 Once your order has been shipped, it is in the hands of the carrier.  If your package is delayed or lost, please contact the shipping provider directly using your tracking number. 

Of course, feel free to reach out to us - we're happy to help guide you through the process.

Damaged Items

If your order arrives damaged, please contact us within 3 days of delivery with photos of the item and packaging. We will work with you to resolve the issue promptly.

Questions?

We're always here to help!  Contact us anytime through your Shopify store or via email at DSignsBySandy@gmailcom

Changes to Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons.  Updates will be posted on this page.

Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

  • Email:  DSignsBySandy@gmail.com
  • Or message us directly through your Shopify store